We purchased this Hoverboard the week before Christmas. It is very intuitive and love the different levels which made it easier to learn on. Love the Blue tooth and speakers! It is a sweet ride! Only problem we’d was that the charger stopped working. But Swagtron was great about accepting the return (even though I lost our receipt). They ordered an alternative and it was shipped to our door two days later. Swagtron folks couldn’t have been nicer!